What Our Legal Terms Actually Cover
These terms apply the moment you create an account or complete a deposit — whether that deposit comes through Touch 'n Go eWallet, Boost or GrabPay. By using the platform, you acknowledge that you have read and understood the conditions here, including the rules on account
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eligibility, fund handling and dispute resolution. Eligibility depends on your location and local law; we do not extend access where it is restricted. Your account wallet is held under the name and details you registered with — any mismatch between your registered name and your payment
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identity (for example, the name on your Touch 'n Go eWallet or Boost account) may delay a withdrawal while our team verifies the match. We reserve the right to suspend an account during verification without prior notice if we detect an inconsistency. All monetary amounts on
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the platform are displayed in Ringgit Malaysia (RM). Disputes about transactions should be raised through our live chat or email channel within 30 days of the event. We do not accept retrospective claims outside that window. Changes to these terms are published on this page and
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take effect upon posting; continued use of the platform constitutes acceptance.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.